Frequently Asked Questions (Refund Policy)

We offer a 30-Day Smile Guarantee on all unused items. If you're not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund.

Important:

  • Used toothbrushes cannot be returned for hygiene reasons.
  • Items must be in original, unopened packaging.
  • Customers are responsible for return shipping costs unless the item is defective.

To start a return, please contact us at support@squeakysmiles.com with your order number and reason for return.

Once your return is received and inspected, we’ll issue your refund to the original payment method within 5–7 business days.

Have more questions? See our FAQs or reach out via contact link in menus.