Frequently Asked Questions (Shipping & Returns)

Shipping Information:

We offer free UK shipping on all orders. Your order will be processed within 24–48 hours, and typically arrives in 5–10 business days. Once shipped, you'll receive a tracking number via email.

We also ship internationally! Please note that international orders may take longer to arrive depending on your location and local postal services.

Returns & Our 30-Day Smile

Guarantee:We accept returns of unused items within 30 days of delivery. For hygiene reasons, we cannot accept returns on used toothbrushes. To be eligible for a return, the item must be in its original, unopened packaging.

To start a return, email us at support@squeakysmiles.com with your order number and reason for return.